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TERMS OF SERVICES

please do read before commissioning me! if not i will steal your kneecaps (and blacklist you)

By placing an order for a commission, you are agreeing to these terms of service listed below. please do read carefully, any enquiries for changes for the statements can be made before you place an order / prior to commission. Important points are bolded. please do read it. i am not accountable for anything if you violate the TOS.

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ToS changes sometimes because I am inconsistent sorry >< please do read it though.

general rules

  • All works are digital works and therefore, there will be no physical object given.

  • All prices are in USD.

  • All illustrations/headshot commissions are for personal use only.

    • All emotes/alerts already have commercial fee included.​

    • For commercial use, please check commercial use section below for what is OK and what is not. Do DM me if you have any inquiries about it!

  • Please pay the commission in full upfront (100%) once the order has been confirmed. ​

    • If commission is not confirmed/you are on waitlist, please do not pay first.
       

  • !!! PLEASE ONLY COMMISSION ME WHEN YOU HAVE THE FUNDS FOR IT. DON'T ASK ME FOR AN INVOICE THEN TELL ME YOU HAVE NO FUNDS, BECAUSE I ONLY SEND INVOICE WHEN BOTH OF US HAVE AGREED ON A PRICE.!!!!​

for commercial use: 

  • min additional price is 2x per commission, which increases depending on how complex commission is. (up to 2.5x)
     

  • With that being said, what I allow for commercial use: 

    • Physical Merchandise

    • Twitch Assets 

    • MVs, website promo, do ask me actually I am not very familiar.

  • What I do not allow for commercial use:

    • politics, hate speech, NFTs
       

  • Before applying commission for commercial/non-commercial use, please DO state the purpose of it.

  • I have the right to reject any commission I do not feel comfortable doing.​

  • If I find out that there are any breach of ToS, you will be blacklisted immediately.

  • These set of terms on this section are non-negotiable.

Thank you for your understanding.

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Please email me at mana.nyaiac@gmail.com for professional work

payment options

  • STRIPE

    • As of February 2022, I have included Stripe as a payment option!

    • This is preferred for large commissions (above 150USD)
       

  • PAYPAL​​

    • Everyone is more familiar with it haha​

    • If you pay me with crypto, I will blacklist you and I will NOT do your commission.
       

  • PAYLAH/PAYNOW​

    • SINGAPOREANS ONLY​

    • I will DM you my phone number

    • Despite that, please do not leak out any of my personal information.

    • If I find out any personal info gets leaked, you will be blacklisted forever.

rights

  • The artist (me) has the right to:

    • Use the artwork for self-promotion​

    • Display art as my portfolio

    • Post it on my social medias, unless commissioner has requested to only post it after a certain date.

    • Stream it on my twitch, unless commissioner has requested to keep it private.

    • Reject any commission request if I feel uncomfortable/can't put the best of my abilities to it.

    • Reject a refund if commission has reached a certain stage (Look at Refund Policy under next section)

  • The client (you) has the right to:

    • Use the artwork for personal or commercial use depending on if commercial use was granted/paid for.

    • Claim the character/OC as your own

    • Use the artwork for self-promotion

    • Ask for refund if commission is at certain stages (Look at Refund Policy under next section)

  • The client (you) do NOT have the right to:

    • Claim artwork as your own

    • Use it for commercial use IF commercial use is NOT granted.

    • Altering/editing my artwork WITHOUT my consent.

for rush orders: 

  • Require a short amount of time to finish (2 weeks - 1 month)

  • Please understand I am also working full time. So there is a chance I may reject the rush order.

  • 2x additional price.

waitlist policy!

  • Waitlist is only open for repeat clients/mutuals on twitch/twitter/insta. Thank you!

  • If it is your turn, please reply within 5-7 working days or I will be removing you by default since I have assumed that you are no longer interested in the commission.

  • I will be pinging twice after the first enquiry. 1 within 3 days of the 1st enquiry and another within 5 days after enquiry.

  • Doxxing my personal information (e.g My real name (Paypal and paylah/paynow has my real name), my phone number etc.)

  • Paying me with cryptocurrency (I have no use for it and I am no interest in it)

  • Filing a chargeback without proper communication for refund (if in progress) or if I have completed your commission and everything is sent.

    • I will show all of our conversation logs, including gdrive link to Paypal.​​

    • I will also alert my other commission artist friends about you.

    • You will be blacklisted forever and not allowed to commission from me ever again.

  • Violating my ToS (e.g using my commissions as NFTs, bypassing commercial rights (read commercial use section)​

Things that will put you on blacklist:

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process

  • you slip into my DMS yahoo -> and i will read the DM -> then i say YEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

  • anyway 

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  1. you can either 1) go straight into my twitter DMs (much preferred form of contact) or discord (through my twitch mods or me)
     

  2. we discuss about the commissions
     

  3. i will give you a quote after factoring:

    • no. of hours required to work on commission​

    • complexity of commission

    • other circumstances, if any (e.g very tight deadline)
       

  4. once the quote has been agreed on, i will send an invoice to your paypal email. i will only accept full payment unless there was a discussion about the payment beforehand, and whether i agree to them or not.​ â€‹â€‹
     

  5. Once I received the payment, I will start on the commission. 
     

  6. I might periodically send updates. otherwise do not hesitate to ask! (do not spam though). minor changes can be done if there are any.
     

  7.  once i am done with the commission, i will send the final files to you (via email or gdrive depending on the file size) YATTA 
     

  8. the time period starts once i send you the sketch. depending on the workload at my job as well as commission queue, i might take 1 week to 3 months to clear the commission (this may change, please do check my trello for further updates)
     

  9.  If I have exceeded the time frame (or i feel i will exceed), I will contact the client and we will work something out (either a refund or request for extension) 

after commission is accepted:

  • Refund policy

    • 100% refund: If NOT STARTED AT ALL

    • 80% refund: SKETCH PHASE

    • 50% refund: LINEART PHASE

    • NO REFUND ONCE I START COLOURING (as in full on rendering, colour key is still considered sketch stage).
       

  • Please do provide character references, pose references etc.

    • Even just a stickman drawing for composition wise is fine.

    • I DO NOT WANT A WALL OF TEXT. I am a visual learner, so please back them up with visual references!
       

  • I will send u a rough animation/sketch, as well as a colour key to you. This is the stage for major changes (pose change, hairstyle change, timing faster/slower etc.)

  • Minor revisions can only be done afterwards unless it is a mistake on my part!

    • Other additional MAJOR changes (e.g change pose change character) after lineart, I will charge an additional fee. (small change still OK)
       

  • You are free to enquire about the status of the commission.

    • However, do not spam me everyday. I also have an office job, so my progress is not as quick as compared to other artists!

    • If there are any updates to my situation, I will pin a tweet on my twitter (mana_iac) and trello, as well as send a DM to everyone of you.
       

  • A watermarked and non-watermarked version of the final product will be sent to you in 300dpi vis GOOGLE DRIVE (dimensions dependent on the type of commission) 

    • Please don't hesitate to DM me if I forgot because i do quite often LOL.​
       

  • Please do credit me if you post the commission on social media. (mana_iac on twitter)

subjects i will draw/not draw

  1. OC / vtubers OK

  2. fanart

  3. masculine and soft characters

  4. action poses

  5. detailed armour

  6. animal features (furry only CHIBI)

will draw

  1. NSFW (half-naked (upper body) is OK)

  2. NSFW/ lewd poses

  3. gore

  4. mecha (i mean it just won't turn out good lol imo)

  5. actual realistic human portraits

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there are also certain subjects i am uncomfortable drawing, and thus i reserve the right to reject those commissions if i encounter them. 

will not draw

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